Return & refund Policy
This page or document, as the case may be, sets out the “Return and Refund Policy” (the “Policy”) that applies to our customers that make a purchase at the website of “Kings Jersey” (www.kingsjersey.com). We have the right to make changes to this Policy at any time and as per our sole discretion without any notification to the customer or without any prior permission of the customer for the same.
We always wish that you will be happy and 100% satisfied with your purchase. However, in the rarest of the rare case that you are not satisfied with your purchase then feel free to reach out to us and we will be glad to assist you in the process of returns and refunds. Once you receive an order, you can return the same within 14 business days from the date you received it. After 14 business days from the date of the delivery, the order shall not be eligible for returns and refunds. To be eligible for a return and refund, your item must be in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase. You must provide a valid reason for returning the item. In case you receive a damaged product, then you shall provide us a photo or video evidence of the damaged or defective product. Any item that is not in an original condition as delivered without any errors on our end, shall not be eligible for returns and refunds. Final sales are non-returnable unless the product is damaged or has serious issues.
Once we receive your item, we will inspect it and notify you that we have received your returned item. Please allow us some time for an in-depth inspection of your returned item. We will notify you of the status of your refund after inspecting the item. Inspection will involve checking whether you have fulfilled all the conditions for returning the item. If your return is approved to be eligible for a refund after the inspection, we will initiate a refund to your original method of payment and you will receive the refund amount within 3 to 5 business days.
We entertain requests for the exchange of the product. You have 14 business days to exchange an item from the date you received it. After 14 business days from the delivery date, you shall not be eligible for an exchange. To be eligible for an exchange, your item must be in the same condition that you received it. Your item must be in the original packaging and unopened. Your item needs to have a receipt or proof of purchase. In case you receive a damaged product, then you may show a photo or video evidence of the damaged or defective product. Any item that is not in an original condition as delivered without any errors on our end, shall not be eligible for an exchange.
If you have any further questions about our Policy or would like more help, then feel free to contact us at Info@kingsjersey.com. If you are facing any issues or problem with the orders then you shall contact us before taking any actions.
By making a purchase on our website, you automatically provide your consent to this Policy and shall thereafter not raise any objection towards it. If you have any objections to this Policy, then you shall first contact us before making any purchase or shall avoid making a purchase on our website.