You can track your order through our "track your order" page.
All orders will be processed in USD at the checkout, but you can browse the store in multiple different currencies.
Yes, we ship worldwide with two options! The standard option is free while the expedited option costs $15 USD.
We have a team dedicated to delivering the best service possible and getting our products shipped within just 8 days. While we offer standard worldwide shipping (7 days) for all our range for free of charge, we have a premium expedited shipping (3 days) option available, should you need these stunning pieces a little sooner. Our customer service experts work tirelessly to improve your overall experience with us as well as we are always looking to enhance delivery services, so don’t hesitate to reach out to us if you have any questions.
All fees including and not limited to taxes, or any other governmental fees or charges imposed in relation to shipping shall be the responsibility of the customer. Note, in rare occasions custom agents may delay delivery of some packages.
In the most cases customs fees are not applied but it depends on the quantity and where you're located. Your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The general amount for the duties and taxes fee is about 20% of the value of the merchandise. However, this is just a general guideline and may vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
If you receive an item in the wrong color or size please notify us within 14 days of receiving the package and we will resolve the issue for you as long as the product is in original condition.
You can enter your discount code in the "Discount Code" section in the checkout.
All of your information is protected by SSL, meaning that your information is encrypted and can't be stolen when it's sent across the internet. It's the same type of encryption used by banks. We work with one of the leading global payment providers – Stripe. Stripe is Level 1 PCI certified (the highest level attainable), and uses the most up-to-date SSL and encryption security techniques to ensure all payments flowing through their platform are protected.
We currently accept Visa, MasterCard, American Express, Paypal & Apple Pay.
If your order was unexpectedly cancelled, chances are that our fraud filter marked your order as fraudulent or at high risk. If you are certain that that is not true, please order again with another account if possible.
You can always contact us through our social media accounts, but to get a faster reply please email us at: firstname.lastname@example.org or through the contact us page.